The small type: If you’re searching for a distinctive gemstone or unique anniversary gift, Leibish & Co. has actually a sturdy supply of top-quality, colourful, and conflict-free expensive diamonds and gemstones. The family-run company has been functioning online since 1998 with a personal touch that contains acquired perform company worldwide. Leibish & Co. makes it easy to buy loose rocks or even to utilize their cost-free «Design yours» instrument to carry your perfect piece of jewelry to life. With many years of expertise and strong design under its strip, Leibish & Co. is found on the verge of expanding the supply to watches also add-ons.
When Leibish Polnauer launched his first online diamond company in 1998, it took nearly the full time to upload just one picture and explanation to their website â but he was a visionary just who watched prospective for the fledgling field of ecommerce. «as he views the potential in a notion, he’ll try everything inside the power to progress with it,» said Benji Margolese, Director of Content promotion for Leibish & Co.
Leibish produced an effective, family-run process along with his spouse and kids helping in authority jobs. They’ve got cultivated a successful online business with workplaces situated across the world. Leibish & Co. is a leader in special coloured expensive diamonds and gemstones which can be hard to find someplace else. Its diamonds are also conflict-free, that will be a key point for many consumers.
«individuals started to us since they find one thing just a little different, some thing a bit more special than everyone provides,» Benji mentioned.
While Leibish & Co. supplies high-quality traditional diamonds, the company specializes in colorful, distinctive jewellery. When questioned exactly why the organization has these types of a high buyer return price, Benji quickly pinpoints the main reason.
«It’s a combination of excellent items, great solution, and jewelry created with the highest degrees of perfection,» the guy mentioned. «The precious jewelry we make is not your everyday, mass-produced sorts of item. Each piece is actually custom-made to perfectly suit the diamond or gem stone selected from the customer.»
Children Affair With Personal Service
Leibish & Co. is actually a genuine family members company, with Leibish’s family unit members playing key functions within the organization.
Leibish functions as creator and President on the company, while their spouse, Rosi, is the business’ occasions management. Their unique eldest girl, Chavi, serves as the Lead Jewelry Designer â which can be an enormous duty since custom jewelry accocunts for more than 50% in the organizations company, Benji mentioned.
Leibish’s eldest boy, Yossi, is the CEO of Leibish & Co. Another child, Shmulik, who’s a graduate associated with the Gemological Institute of America, will be the Chief Diamond Buyer when it comes to organization. «Shmulik is, truthfully, one of a lot of gifted color diamond experts in a,» Benji mentioned.
Leibish’s daughter Itzik may be the organization’s COO and operates its New York office on Fifth Avenue. Yoni, that is the youngest of Leibish’s five children, is the organizations CFO.
«among the longtime members of the team, I can let you know that, even though there is not any relation, they consider myself, and others, part of their family,» Benji said. «We bring our own knowledge toward company, but interact to constantly develop the company.»
Customers are in addition addressed like family at Leibish & Co., where the business invests power into private solution and sales. «have you ever managed one specific representative, for example, that is the same individual you’ll always cope with, no matter what you might be phoning or creating in approximately,» Benji mentioned. «do not trust moving customers to different divisions when they’ve a question or certain problem they wish to cope with.»
Customers result from throughout the World
Leibish has actually various various kinds of customers: you’ll find people, which mostly store through internet site, stores, and people from inside the trade business, which typically visit the organization’s major offices in ny, Israel, and Hong Kong.
Nearly all Leibish & Co.’s clients are from US. Its subsequent top audience is actually Canada, followed closely by great britain, Australia, Hong Kong, therefore the remainder of European countries.
Clients at each and every level of existence store at Leibish & Co., though the majority are between the years of 35 and 54, Benji stated. In addition, the organization garners about 300,000 web site check outs every month â and helps to keep the majority of its consumers returning.
«with more than a 70% return customer standing, we continue to be being among the most popular businesses in our niche,» he stated.
Colourful Diamonds & Gemstones With a «Design yours» Option
Leibish & Co. carries high-end jewellery, and keeps inventory flexibility, especially for online customers, Benji mentioned. The firm carries countless loose expensive diamonds and important gems, but the key products are personalized precious jewelry designs.
«We hold big selection of multicolor diamond and gemstone precious jewelry, with some associated with the rarest tones actually viewed,» the guy mentioned. «we have been known well by all of our bread-and-butter items â yellow diamond and red diamond engagement bands. But we offer diamond jewelry of almost every shade, and precious gemstones â such as sapphires, emeralds, and rubies. We sell precious jewelry crafted with colorless expensive diamonds, also, but our knowledge is within the arena of shade.»
For clients that have anything in mind and want help making it an actuality, Leibish & Co. provides a «Design your own personal» precious jewelry tool, which Benji stated is actually its top item.
«normally, when shopping for a special piece, folks frequently wish particular rocks and setting types they have currently dropped deeply in love with,» he mentioned. The «Design your very own» tool allows consumers to construct an item making use of the rock, placing, and steel of these option.
«It allows these to bring their particular dreams your â with your knowledge in design,» Benji informed all of us.
Extras & unique on the web Tools in Store for Leibish & Co.
since it seems forward to the long term, Leibish & Co. is gradually changing toward higher-ticket products and a lot more product variety. The organization seems comfy branching over to new products due to the devotion and passion it pertains to finest their existing projects.
«we now have mentioned exposing lots of accessories â such as luxury watches, handbags, and even pens,» Benji mentioned. «But we chose to hold back until we very first perfected all of our major line of product, and that is diamond jewelry.»
Leibish & Co. normally looking for ways to carry on refining its prominent site, as well. One way it intends to boost their on the web knowledge is through bringing in augmented reality features, that may offer virtual buyers more of an in-store experience.
As an organization using its origins in colourful expensive diamonds and e-commerce, Leibish & Co. will continue to innovate in a normal market which views modification because exemption, maybe not the rule.